Basic troubleshooting

When you open Piolet at the bottom center of the application the text should quickly change from “Connecting…” to “Connected to the MP2P Network”. . If this is not the case, you have nothing to worry about.

This can be also solved in many cases by utilizing one of the following methods:

1.- Turn off any firewall software that you currently have running. In the case of XP users this could be running without your knowledge. To stop this, follow these instructions:

• Right click on the network connections settings icon in the bottom right of your screen and left click on “Open Network Connections”
• Right click on your current network connection icon and left click on “Properties”.
• Left click on the tab marked “Advanced”
• Uncheck the “Internet Firewall Protection” box and click “OK”
• You will now need to shut down Piolet and restart. You will also need to close your current Internet connection and re-connect for these changes to be applied.

2.- You may find that this does not solve the problem. If this is so then you may need to change your port configuration in your router settings.

• Protocol: UDP.
• Port: 41170
• Action: Allow inbound traffic, redirect to your computer.